1. The agreement
These Terms of Service (the “Terms”) are an agreement between you and Diomo Enterprise S.R.L., trading as Diomo, registered in Romania under CUI 45514206 and Trade Register number J40/1066/2022, with its registered office at Strada Învingătorilor, Nr. 9-11, Et. 2, Ap. 27, București, Sector 3, Romania (“Diomo”, “we”, “us”), for the use of the Snaparo app for Android (the “App”).
By installing or using the App you accept these Terms. If you do not accept them, do not use the App and uninstall it. If you use the App on behalf of a company or other organisation, you accept these Terms for it. You must be old enough to enter into a binding contract where you live, or have the consent of a parent or guardian.
Our privacy policy explains how we handle personal data and forms part of these Terms.
2. Definitions
- “Premium” means the paid features of the App, as described in the App and in its store listing.
- “Your Content” means everything you create or keep in the App, including scanned images, PDF files, recognised text, signatures, notes and reminders.
- “Consumer” means a natural person acting for purposes outside their trade, business, craft or profession.
3. Your licence to use the app
Subject to these Terms, we grant you a personal, non exclusive, non transferable and revocable licence to install and use the App on devices you own or control, for your personal use or for the internal use of your business. The App is licensed to you, not sold. Buying Premium gives you a licence to use the Premium features; it does not transfer ownership of the App or of any part of it.
4. What you may not do
You must not, and must not allow anyone else to:
- copy, modify, translate or create derivative works of the App, except as the law allows;
- decompile, disassemble or reverse engineer the App, except to the extent the law expressly permits it despite this restriction;
- sell, rent, lend, sublicense or distribute the App;
- remove or alter any notice of ownership in the App;
- get around or interfere with the App’s purchase checks or security features;
- use the signature feature to sign in another person’s name without their authority, or use the App to create forged or misleading documents;
- use the App in a way that breaks the law or infringes anyone’s rights.
5. Your content
Your Content belongs to you, or to whoever owns it. We claim no rights over it. Because it stays on your device, as the privacy policy explains, we do not access, host or process it for you.
You are solely responsible for Your Content and for how you use it, including for having the right to scan, copy, sign, translate, store and share the documents you use with the App, and for complying with the law, including copyright and data protection law, when your documents contain other people’s personal data.
We cannot recover Your Content if your device is lost, damaged, reset or replaced, if the App is uninstalled or its data is cleared, or if you forget the password of a protected backup. Keeping backups of Your Content is your responsibility.
6. Premium, purchases and subscriptions
6.1 Where you buy. Premium is sold through Google Play, and your purchase is also subject to the Google Play Terms of Service. Google processes the payment. The price, including any taxes, is the one Google Play shows when you buy.
6.2 Plans. Premium is offered as a monthly or yearly subscription, or as a one time lifetime purchase. A lifetime purchase is paid once, never renews, and unlocks Premium for as long as we offer the App.
6.3 Renewal and cancellation. A subscription renews automatically at the end of each period, at the price that applies then, until you cancel it. You can cancel at any time in Google Play, under Payments and subscriptions. Cancelling takes effect at the end of the period you have paid for, and Premium stays on until then. Uninstalling the App does not cancel a subscription.
6.4 Price changes. We may change subscription prices. Google Play tells you before a new price applies, as its rules and the law require, and you can cancel before it does.
6.5 Restoring. Premium is linked to the Google account used to buy it and can be restored at no extra cost on any device signed in to that account.
6.6 Right of withdrawal. If you are a Consumer in the European Union, you may have a right to withdraw from a purchase within 14 days. Because Premium is unlocked straight away, by completing the purchase you ask for it to be supplied immediately and acknowledge that, where the law allows, you lose the right of withdrawal once it has been supplied. This does not affect Google Play’s refund policies or any other right you have by law.
6.7 Refunds. Refunds are handled by Google under the Google Play refund policies; you can ask for one in Google Play. If Google Play sends you to us, write to contact@diomo.app and we will help.
7. When Premium ends
If a subscription ends or a purchase is refunded, the Premium features stop until you have Premium again. Your Content is never locked away: you can still open, share, print, export and back up every document, and automatic backups you have already set up keep running.
8. The free version
Features that the App’s store listing describes as free will stay free, and we will not later limit them in a way that breaks that description. New features may be offered as part of Premium.
9. Updates, availability and discontinuation
We may update the App to fix problems, improve it, add or change features, or comply with the law, and some updates may be needed to keep using the App or Premium. We do not guarantee that the App works on every device or version of Android.
If a change significantly reduces the Premium features you have paid for, we will tell you in advance, and if you are a Consumer you keep the rights the law gives you, including, where it applies, the right to end the contract.
We may stop offering the App. If we do, the copy on your device will keep working as far as that depends on us, because Your Content is stored on your device.
10. Other services the app uses
The App relies on Google Play for distribution and payment, on Google Play services for the scanner, text recognition and language identification, on Google’s translation models, on language data from the open source Tesseract project, and on RevenueCat to confirm purchases. Those services are provided under their own terms. We are not responsible for them, for their availability, or for websites you open from links found in your documents.
11. Intellectual property
The App, including its software, design, text and graphics, and the names and logos Snaparo and Diomo, belong to us or our licensors and are protected by intellectual property law. These Terms give you no right to use our names or logos. The App includes open source components, which are licensed under their own licences, listed in the App under Open source licences.
If you send us suggestions or feedback, we may use them freely and without any obligation to you.
12. No warranty
The App is provided “as is” and “as available”. To the fullest extent the law allows, we give no warranties, express or implied, including warranties of satisfactory quality, fitness for a particular purpose, accuracy or non infringement. In particular, we do not warrant that the App will be uninterrupted or free of errors; that text recognition, language detection, translation, link detection or automatic naming will be accurate or complete; or that reminders and notifications will always arrive on time, since that depends on your device’s settings, such as battery saving, and on the operating system.
The App is a tool for keeping and organising documents. It does not give legal, financial, tax, medical or other professional advice, and features such as sending documents to your accountant or reminders about expiry dates do not replace your own checks. Check anything important before you rely on it, and check a link read off a page before you open it.
If you are a Consumer, you benefit from the legal guarantee of conformity for digital content and services (in Romania, Government Emergency Ordinance no. 141/2021), and nothing in these Terms limits it.
13. Limitation of liability
To the fullest extent the law allows:
- we are not liable for any indirect, incidental, special or consequential loss, or for any loss of data, documents, profits, revenue, business or goodwill, arising from or connected with the App or these Terms;
- our total liability arising from or connected with the App or these Terms is limited to the amount you paid for Premium in the twelve months before the event that gave rise to the claim.
Nothing in these Terms excludes or limits our liability for death or personal injury, for damage caused intentionally or through gross negligence, for fraud, or for anything else that cannot be excluded or limited by law, including your rights as a Consumer.
14. Claims caused by misuse
To the extent the law allows, you agree to compensate us for the losses and reasonable costs, including reasonable legal fees, that we incur because of a claim by a third party arising from your breach of these Terms or your unlawful use of the App or of Your Content. If you are a Consumer, this applies only where you are at fault and only as far as the law of your country allows.
15. Ending the agreement
You may stop using the App at any time by uninstalling it; to end a subscription you must also cancel it in Google Play. Your licence ends automatically if you materially breach these Terms, and you must then stop using the App. Sections 5, 11 to 14, 17 and 18 continue to apply after the agreement ends.
16. Changes to these Terms
We may change these Terms, for example to reflect changes to the App or to the law. We will publish the new version on this page with a new date and, if a change is material, tell you in the App before it takes effect. If you keep using the App after a change takes effect, you accept the new Terms. If you do not accept them, stop using the App and cancel any subscription.
17. Governing law and disputes
These Terms are governed by Romanian law, and disputes are settled by the competent courts of Romania. If you are a Consumer living in another country of the European Union, you keep the protection of the mandatory rules of that country’s law, and you may also bring proceedings in its courts.
Before going to court, please write to us at contact@diomo.app so we can try to solve the problem together. If you are a Consumer in Romania, you may also turn to the alternative dispute resolution (SAL) service of the National Authority for Consumer Protection (ANPC), at reclamatiisal.anpc.ro.
18. General
- Whole agreement. These Terms and the privacy policy are the whole agreement between you and us about the App.
- Severability. If a court finds part of these Terms invalid, the rest stays in force.
- No waiver. If we do not enforce a right straight away, we do not give it up.
- Transfer. We may transfer our rights and obligations under these Terms to another company, for example in a reorganisation, as long as your rights are not reduced. You may not transfer yours without our written consent.
- Events beyond our control. We are not liable for delays or failures caused by events beyond our reasonable control.
- Language. These Terms are published in English and in Romanian, with the same content. If the two versions ever differ, the version in the language of your country of residence applies where the law requires it, and the English version applies otherwise.
19. Contact
Diomo Enterprise S.R.L.Strada Învingătorilor, Nr. 9-11, Et. 2, Ap. 27, București, Sector 3, Romania
CUI 45514206, Reg. Com. J40/1066/2022, VAT RO45514206
contact@diomo.app